Greenrock AI Automations — Capabilities Statement

 

Company Overview
Greenrock AI Automations is a Richmond-based, small business specializing in the design and installation of practical, custom-built AI systems for small and mid-sized companies. We help operators eliminate administrative bottlenecks, increase efficiency, and recover missed opportunities through simple, effective automation that plugs directly into their existing workflows.

Founded by Joel Wright, Greenrock AI Automations leverages over 30 years of combined experience in high-level sales, technology, operations, and communication strategy. This unique blend of expertise allows us to deliver AI integrations that not only work technically — they work in the real-world environment of busy, service-focused businesses.

Core Competencies

AI Intake & Customer Communication

• 24/7 call answering, chat response, and lead capture

• Job classification (urgent vs. routine)

• Automated scheduling and routing

• Appointment reminders and no-show reduction systems

Estimate & Documentation Automation

• Photo-to-estimate extraction workflows

• Automated material/labor breakdowns

• Form and document parsing (IDs, PDFs, work orders)

• Technician voice-to-notes systems

Operations & Revenue Automation

• Automated follow-ups for unsold estimates

• Review generation and customer satisfaction flows

• AR reminders, invoice nudges, payment link delivery

• Task automation and daily ops checklists

Data & Insights

• Owner dashboards with real-time performance metrics

• Lead-to-booked conversion tracking

• No-show and churn predictions

• Job type and revenue reporting

Differentiators

Real-World Sales & Operations Expertise

With more than three decades of experience across sales, finance, management, training, and technical operations, Greenrock understands how businesses actually run — and we build AI that fits their real-world needs.

Custom, Fast-Turnaround AI Builds

Every automation is tailored to the client’s existing tools, processes, and workflow. No rip-and-replace software. No complexity. Most systems are installed in 5 business days.

Practical, Not Experimental AI

We don’t deliver “lab experiments” or hype products.
We build AI tools that:

• save time immediately

• reduce workload

• increase revenue

Industries Served

• HVAC

• Plumbing

• Electrical

• Pest Control

• Auto Repair & Collision

• Property Management

• Landscaping / Fencing / Outdoor Lighting

• Janitorial & Commercial Cleaning

• Dental / Ortho

• Medical / PT / Chiropractic

• Home Health & Companion Care

We specialize in operators who rely on calls, scheduling, jobs, and customer communication — the businesses where automation makes an immediate impact.

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