Effective Date: 02/15/2026
Greenrock LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, schedule appointments, or communicate with us via phone, email, or SMS.
1. Information We Collect
We may collect the following personal information when voluntarily provided:
Name
Phone number
Email address
Business name
Appointment details
Any information you submit through forms, chat widgets, or communications
We may also automatically collect technical information including:
IP address
Browser type
Device type
Pages visited
Website usage data
This data may be collected through cookies, tracking pixels, or analytics tools.
2. How We Use Your Information
We use collected information to:
Respond to inquiries
Schedule and confirm appointments
Send service-related communications
Send SMS notifications and reminders
Provide customer support
Improve our services and website functionality
We do not sell or rent personal information to third parties.
3. SMS & Mobile Messaging Policy (A2P Compliant)
By providing your phone number and checking the SMS consent box on our forms, you expressly consent to receive text messages from Greenrock LLC.
These messages may include:
Appointment confirmations
Appointment reminders
Service updates
Follow-ups
Promotional or marketing messages (if applicable)
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at:
Consent to receive SMS messages is not a condition of purchase.
Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
4. Data Protection & Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
While we strive to protect your data, no electronic transmission over the internet is 100% secure.
5. Third-Party Services
We may use third-party platforms (such as CRM systems, scheduling tools, analytics services, and messaging providers) to operate our business. These providers process information on our behalf under their respective privacy policies.
6. Data Retention
We retain personal information only as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Delete your data
Opt out of communications
To submit a request, contact us at [email protected].
8. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve performance. You may adjust your browser settings to refuse cookies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Information
Greenrock LLC
4013 Poplar Grove Rd
Midlothian, VA 23112